Returns & Exchanges

At Notbranded, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn and unwashed apparel. Simply ensure all original tags are attached to receive a full refund or store credit.

Return Process

• 1.
  Initiate Your Return

  Visit our online return portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Securely place the items in their original packaging, ensuring all labels and tags are still intact to qualify for a refund.

• 3.
  Ship It Back

  Print the prepaid shipping label provided by our portal and drop off your package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.